At NBA Clinic – Dr. Nurhan Börekçi Alet, our primary objective is to provide healthcare services based on scientific principles, medical ethics, and a patient-centered approach.
Founded in 2021 by Dr. Nurhan Börekçi Alet in Başiskele, Kocaeli, Türkiye, NBA Clinic aims to support individuals' quality of life by combining the scientific principles of modern medicine with a holistic approach to healthcare.
This Service Policy has been prepared to explain the fundamental principles of our healthcare services, patient rights, appointment procedures, service conditions, and the responsibilities of all parties involved.
This policy applies to all individuals who receive healthcare services from our clinic or request information about our services.
At NBA Clinic, we are committed to the following fundamental principles:
Scientific Excellence: Our healthcare services are based on current medical knowledge, scientific research, and professional standards.
Personalized Care: Every individual has unique health conditions, needs, expectations, and medical histories. Therefore, assessments and treatment procedures are tailored to each patient.
Patient Safety: Patient safety, hygiene, sterilization, and infection control are our primary priorities in all medical procedures.
Ethical Standards: We adhere to medical ethics, patient rights, and professional responsibilities in all healthcare services.
Transparency: Patients receive clear and understandable information about planned procedures, potential risks, expected outcomes, and available alternatives.
Confidentiality: Patients' personal information and medical records are protected in accordance with applicable legislation.
NBA Clinic may provide various healthcare services within the scope of its authorizations, licenses, and applicable healthcare regulations.
These services may include:
Medical aesthetic procedures
Functional medicine assessments and consultations
Holistic healthcare practices
Complementary medicine procedures deemed appropriate following medical evaluation
Personalized health assessments
Preventive healthcare and healthy lifestyle counseling
The suitability of each service is determined by a qualified physician based on the individual's health condition, medical necessity, potential risks, and applicable legal requirements.
All medical procedures are performed in accordance with the relevant healthcare regulations, professional qualifications, certification requirements, and licensing conditions.
Individuals wishing to receive services from our clinic may request information or schedule appointments through our available communication channels.
The following principles apply to appointment procedures:
Appointments are scheduled according to the clinic's working hours and availability.
Individuals requesting appointments may be asked to provide the contact information necessary for communication.
Patients are expected to arrive on time for their scheduled appointments.
Patients are kindly requested to notify the clinic of appointment changes or cancellations as early as possible.
Appointment times may be adjusted due to medical requirements or unforeseen circumstances.
Scheduling an appointment does not guarantee that a particular medical procedure will be performed. The suitability of any procedure is determined following a medical assessment.
Before performing medical procedures, NBA Clinic evaluates each patient's overall health condition whenever medically necessary.
This assessment may include:
Current health status
Medical history
Medications currently being used
Known allergies
Previous illnesses and surgical procedures
Expectations regarding the requested treatment
Potential medical risk factors
Following the assessment, the physician may determine that the requested procedure is unsuitable or recommend an alternative approach.
Medical necessity and patient safety always take priority over individual preferences.
NBA Clinic considers it essential that patients receive sufficient information about medical procedures before undergoing treatment.
Before a procedure, patients are informed, as required by applicable legislation and medical necessity, about:
The purpose of the procedure
The method of application
Expected benefits
Potential risks and side effects
Available alternative treatments
Post-procedure care and precautions
Informed consent is obtained whenever required.
Patients have the right to accept or refuse medical interventions in accordance with applicable legislation.
NBA Clinic considers the provision of healthcare services under safe conditions to be one of its fundamental responsibilities.
Accordingly, our clinic prioritizes:
Compliance with hygiene and infection control procedures
Appropriate cleaning and sterilization of medical equipment
Proper use of disposable medical supplies when necessary
Disposal of medical waste in accordance with applicable regulations
Performance of medical procedures by authorized healthcare professionals
Evaluation of potential complications and provision of necessary medical guidance
Medical procedures may be postponed or canceled if circumstances arise that could compromise patient safety.
The results of medical treatments and aesthetic procedures may vary from person to person.
Factors that may influence treatment outcomes include:
Age
Overall health condition
Genetic characteristics
Lifestyle
Medications
Existing medical conditions
Individual physiological responses to treatment
NBA Clinic does not guarantee complete recovery, specific aesthetic results, or entirely risk-free outcomes for any medical procedure.
Patients are informed about the potential outcomes, limitations, and risks associated with their treatments.
Certain medical procedures may require follow-up appointments or additional monitoring.
Patients are expected to follow the medical recommendations provided after their procedures.
These responsibilities may include:
Following post-treatment care instructions
Taking prescribed medications as directed
Attending necessary follow-up appointments
Informing the clinic about unexpected symptoms or complications
Reporting significant changes in their health condition
In the event of severe unexpected symptoms or a medical emergency, patients should seek immediate medical assistance from the nearest emergency healthcare facility rather than waiting for a response through routine communication channels.
NBA Clinic respects the fundamental rights of all individuals receiving healthcare services.
Our patients have the right to:
Access healthcare services fairly and equally
Receive information about their health conditions
Request protection of their privacy
Be informed about medical procedures
Accept or refuse treatment in accordance with applicable legislation
Request protection of their personal data
Submit feedback, suggestions, and complaints
Our clinic is committed to providing services without discrimination, disrespectful conduct, or practices that violate medical ethics.
Patients also have certain responsibilities to help ensure the safe and effective delivery of healthcare services.
Patients are expected to:
Provide accurate and complete information about their medical history
Disclose current medications and existing medical conditions
Inform healthcare professionals about known allergies
Respect scheduled appointment times
Treat clinic staff and other patients respectfully
Follow medical recommendations
Report changes in their health conditions
Incomplete or inaccurate medical information may negatively affect the safety and effectiveness of medical procedures.
Fees for healthcare services provided by NBA Clinic may vary depending on the type and scope of the procedure and the individual needs identified during medical assessment.
Service fees and payment conditions are communicated to patients in accordance with applicable regulations.
If additional services become necessary due to medical requirements or changes in the scope of treatment, patients will be informed accordingly.
Appointment cancellations, refunds, and payment procedures are governed by applicable legislation and the valid service conditions communicated to patients.
NBA Clinic places great importance on protecting the personal data of patients and website visitors.
Personal data is processed in accordance with Turkish Personal Data Protection Law No. 6698 (KVKK) and other applicable legislation.
Health-related information is classified as sensitive personal data and is subject to additional protection measures.
Detailed information regarding the processing and protection of personal data is available in our Privacy Policy and KVKK Privacy Notice published on our website.
Health-related content published on the NBA Clinic website is intended for general informational purposes only.
Such content may include:
Health information and educational materials
Treatment and procedure descriptions
Blog articles
Frequently asked questions
Healthy lifestyle recommendations
The information provided on our website does not constitute personalized medical advice, diagnosis, examination, or treatment.
Visitors should not initiate any medical procedure or treatment solely based on information obtained from our website without consulting a qualified healthcare professional.
Medical decisions should be made following an individual assessment by an authorized healthcare professional.
NBA Clinic values patient feedback as an important part of maintaining and improving service quality.
Patients and visitors may submit their opinions, suggestions, or complaints through our official communication channels.
All submissions are evaluated according to their nature, and appropriate responses are provided through the relevant communication channels.
NBA Clinic reserves the right to update or revise this Service Policy in response to changes in healthcare legislation, service procedures, or institutional requirements.
The updated policy becomes effective upon publication on our website.
Any amendments to this policy shall not eliminate or restrict patients' statutory rights.
For information regarding our healthcare services, appointment procedures, or this Service Policy, please contact us using the details below.
NBA Clinic – Dr. Nurhan Börekçi Alet
Responsible Physician: Dr. Nurhan Börekçi Alet
Address: Serdar Mahallesi, Sınırdere Caddesi, No: 1A-1B-1C, Arda Towers, Başiskele, Kocaeli, Türkiye
Phone: +90 530 614 56 56
Email: info@drnurhanborekcialet.com
Website: drnurhanborekcialet.com
This Service Policy was prepared on October 25, 2026.
NBA Clinic is committed to providing healthcare services in accordance with patient safety principles, medical ethics, scientific standards, and applicable healthcare regulations.
NBA Clinic – Dr. Nurhan Börekçi Alet
Your Health, Our Scientific, Holistic, and Personalized Approach.